Effective Date: 7 August 2025
At The Byte Shop, customer satisfaction is our priority. If you're not happy with your purchase, here's how we handle returns and refunds:
1. Eligibility for Returns
You can return items within 7 days of delivery if:
The item is unused and in its original packaging
You have the original proof of purchase
It is not a clearance or special order item
2. Non-Returnable Items
Software or digital downloads
Gift cards
Items marked “Final Sale”
3. How to Return
Email us at [email protected] with your order number and reason for return. We’ll guide you on how to ship the item back.
4. Refunds
Once we inspect your return, refunds will be processed within 5–7 working days via your original payment method.
5. Return Shipping
You are responsible for return courier fees unless the product is defective or the wrong item was delivered.
